Remote Customer service Jobs · Data Analytics

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  • Own the value plan for each account, connecting business problems to measurable outcomes.
  • Build trusted relationships with business and technical stakeholders to drive adoption and ROI.
  • Lead enablement sessions on dashboard design, funnel analysis, and retention modeling.

Mixpanel is a product intelligence and analytics platform that helps companies understand user behavior through data. Trusted by over 29,000 customers and backed by $277M in funding, they foster a culture of bold bets, innovation, and teamwork.

$198,000–$258,000/yr

  • Lead the strategy and operations for Customer Care, including contact center, omnichannel experience, and digital transformation.
  • Drive operational excellence, leveraging analytics and insights to improve service quality, productivity, and customer experience.
  • Build and develop a high-performing team, partnering across functions to deliver exceptional patient and customer experiences.

iRhythm is a leading digital healthcare company combining wearable biosensors with cloud analytics to improve cardiac care. They are a growing organization with a culture of innovation, collaboration, and patient focus.

Europe Unlimited PTO

  • Act as the central point of contact between RHR and customers to ensure project success after orders are placed.
  • Monitor customer needs and coordinate with engineering, deployment, and support teams to achieve satisfaction.
  • Travel 25-33% for in-person and web-based training and project management.

RightHand Robotics reshapes order fulfillment by automating item handling for e-commerce, apparel, pharma, and other industries. They are a growing team experiencing strong demand for their product, RightPick, in US and international markets.

  • Lead the strategy and execution of a unified customer experience across onboarding, implementation, adoption, retention, and expansion.
  • Oversee customer success, professional learning, product enablement, analytics, and support capabilities for K-12 districts.
  • Build trusted partnerships with district leaders and translate customer needs into scalable strategies.

The partner company specializes in K-12 education technology, helping districts improve student outcomes through effective implementation. It is a remote-first organization with a collaborative culture focused on meaningful impact.

  • Own the operational engine for a ~70-person team, running analytics, enablement, and process design hands-on.
  • Design and drive the internal training program and enablement initiatives for the onboarding team.
  • Partner cross-functionally with Product, Support, and Sales to ensure seamless customer lifecycle.

Tekmetric is an all-in-one cloud-based software helping auto repair shops run smarter, grow faster, and serve customers better. Founded in 2017, the company has grown from a single shop's vision to the industry's leading solution, with a culture of transparency, integrity, innovation, and a service-first mindset.

  • Build and nurture relationships across your book of accounts, developing deep connections with decision-makers and stakeholders.
  • Surface expansion opportunities, collaborate with Sales, and own retention targets within your client base.
  • Stay fluent in ApartmentIQ's full product suite and partner cross-functionally with Product, Support, and Marketing.

ApartmentIQ builds industry-leading martech and data products for the PropTech space, including AI and data SaaS platforms. They are a fully remote team of 100+ across the U.S. with a strict no a**holes policy, focused on high performance and growth.

  • Own the full post-sale journey for a global hospitality portfolio, from onboarding to renewal.
  • Act as a data-informed trusted advisor, helping hoteliers turn benchmarking insights into decisions.
  • Use AI-assisted tools to spot churn risk, drive ROI, and surface upsell opportunities.

Duetto is the hospitality industry's leading revenue management platform, founded in 2012. We built the first Revenue & Profit Operating System and are trusted by hotels, resorts, and casinos globally, named #1 Best Place to Work in Hotel Tech in 2025.

$83,950–$98,550/yr
Canada Unlimited PTO

  • Lead and coach Customer Success, Implementation, and CS Operations teams to achieve exceptional customer outcomes.
  • Drive customer adoption, retention, and value realization through scalable processes and data-driven strategies.
  • Collaborate cross-functionally with Sales, Product, Engineering, and Operations to shape customer-focused initiatives.

They are a growing SaaS company focused on delivering exceptional customer outcomes through strategic leadership and operational excellence. They foster an inclusive, collaborative culture with a high-growth environment and trust-based flexibility.

  • Collaborate with field technical teams and Engineering to troubleshoot and resolve performance and configuration issues for StarTree customers.
  • Provide exceptional customer support through tickets and Slack Connect, with Zoom for complex cases.
  • Contribute to StarTree's knowledge base, mentor team members, and act as the voice of the customer to drive product innovation.

StarTree is a cloud-based software company that enables business customers to derive advanced insights from real-time and historical data. Founded by the inventors of Apache Pinot, StarTree has grown rapidly with near-perfect customer renewal rates and a culture of continuous learning and growth.

  • Support day-to-day clinical operations and improve data accuracy for a telehealth practice.
  • Coordinate patient panel transitions, manage reassignments, and monitor coverage to optimize clinician workflows.
  • Maintain dashboards and operational tools, partner with data teams, and assist with special projects to build scalable processes.

Jobgether uses AI-powered matching to connect candidates with hiring companies. It is a technology-driven organization focused on efficient recruitment, with a collaborative and mission-focused environment.